1. Why should I buy Nobilis or Nordmann?
These trees have better needle retention and a more consistent shape from top to bottom.

2. Why should I buy Nobilis or Nordmann instead of Norway Spruce?
The needles are softer and they stay on the tree not on the carpet.

3. Don't all real trees lose their needles?
No! Nobilis and Nordmann hold their needles well into the New Year.

4. Are Nobilis and Nordmann guaranteed to hold their needles?
All trees will lose some needles as they are being moved into, out of or around the house. However when stationary within the house Nobilis and Nordmann is guaranteed not to drop its needles if you follow the care information.

5. Why is a Nobilis the Luxury Christmas Tree
From the time it is collected as a seed, a Nobilis is personally tended for at least eight years. It is fertilised, shaped, kept free of pests and weeds, carefully cut, measured, packaged and labelled to ensure that customers get the Christmas Tree they deserve.

6. Where do our Nobilis and Nordmann come from?
From carefully managed plantations on the fertile East Coast of Ireland.

7. Isn't it more environmentally friendly to buy an artificial tree?
No! Artificial trees are made of plastic, a non renewable resource which is not biodegradable. Real trees provide oxygen, are replaced when cut and are completely recycleable.

8. Would Christmas be the same without a real tree?
No! Ask the children.

9. Is my Christmas tree still alive?
If cut, it is no longer alive. However, it can still take up water through the stem if it is freshly cut and kept in a water filled stand. This slows down its deterioration and keeps it fresh for longer.

10. Should I water the Tree?
Place it in a water filled stand. Give it a drink of water every day. Please note it is pointless giving the tree water unless you have trimmed the base to let it drink.

11. My tree looks droopy and dead. Why?
If you fail to follow the recommended steps your tree will deteriorate because of excess heat and too little to drink.

12. Should I cut the stem?
It is essential to cut 2.5cm from the base of the stem before placing the tree in water and bringing indoors.

13. When should I bring my tree indoors?
To give maximum satisfaction over the 12 days of Christmas, ideally your tree should be brought in as late as possible. The earlier you bring in the tree, the earlier it will lose some of its freshness. You should still buy your tree early to ensure you get the tree you want but you should leave it outside sheltered from the wind until you are ready to put it in your living room.

14. What temperature should it be, to keep my tree fresh in the home?
Keep the temperature at or below 20C.

15. What should I do to keep my tree fresh in the home?
a. Cut the stem
b. Keep the tree in water
c. Keep it away from heat
d. Treat it like fresh flowers
e. Give it a drink of water every day

16. Why should I buy my tree early if I only put it up just before Christmas?
There is a limited supply of Quality trees, you should buy early to ensure you get the size you are looking for. You can then store it outside until you are ready to put it up.